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Communicate Like a CTO
1. Introduction
1.1. A Personal Welcome (3:10)
1.2 Why Communication Skills Matters (9:17)
1.3 A Personal Lesson Learned About Miscommunication (7:39)
1.4 Getting the Most From This Course (4:52)
2. The Essence of Communication
2.1 How Communication Works (6:53)
2.2 The Core Communication Method (10:18)
2.3 Communicate With Empathy (10:20)
2.4 Crossing Borders (13:08)
2.5 Adopt Analogies (6:20)
2.6 Learning to Listen (11:48)
2.7 Quick Review: The Essence of Communication
2.8 Answers to the Quick Review
3. On Writing Well
3.1 Why Choose a Written Approach (7:35)
3.2 Good Writing Takes Time (5:35)
3.3 Writing Effective Emails (12:53)
3.4 Simple Status Reports (10:53)
3.5 Terrific Technical Reports (9:20)
3.6 Quick Review: On Writing Well
3.7 Answers to the Quick Review
4. Powerful Presentations
4.1 When to Use Presentations (9:34)
4.2 Two Types of Presentations (7:01)
4.3 Preparing Presentations (12:36)
4.4 Presenting to Executives (11:49)
4.5 Prettifying Presentations (11:13)
4.6 Quick Review: Powerful Presentations
4.7 Answers to the Quick Review
5. What's Next?
5.1 Practice Makes Perfect (12:56)
5.2 Further Reading and Resources
5.3 Summary Notes
5.4 Give Feedback on This Course
1.2 Why Communication Skills Matters
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