Fearless Feedback
Deliver feedback with confidence (€299 + VAT)
Why fearless feedback?
Did you know that almost 2/3 of employees feel they don't get enough feedback? (Report)
Feedback is the cornerstone of personal and team growth, yet many leaders in tech hesitate to give it for fear of backlash or misunderstanding. You might have found yourself thinking:
- "I don't want to upset someone."
- "I don’t want to make someone angry."
- "I don't want to make the situation worse."
The problem is that individuals and teams can't improve without feedback, and issues remain unresolved. This course will give you the tools to overcome your fear and confidently offer feedback that leads to growth. Drawing from my experiences coaching and teaching leaders in tech, I’ll share practical techniques, stories, and tools to help you deliver feedback fearlessly.
By learning to give fearless feedback, you'll enhance your leadership skills, improve your work environment, reduce misunderstandings, and accelerate personal and team growth.
Who will benefit from this course?
This course is aimed at anyone in tech who wants to offer feedback without fear. Whether you're:
- An individual contributor, collaborating on a team;
- Leading or managing a team as a Tech Lead or Engineering Manager, or
- Want to help others grow
you'll gain invaluable skills in preparing and delivering fearless feedback.
What's in this course?
This self-paced course is divided into six modules and offers:
- Engaging video lessons
- Short quizzes to test your understanding
- Real-world challenges to apply your skills immediately
Complete the course at your own pace or jump around to the modules that interest you the most.
The contents of this course come from training workshops that have reached 1000s of leaders, all asking how to remove the fear from feedback, with many reporting more confidence in their ability to reach
What you'll learn?
- Differentiate between the three different types of feedback
- Understand the elements of effective feedback and learn from concrete examples
- Learn how to best prepare for fearless feedback
- Recommendations on delivering feedback fearlessly
- Understand what causes fear when offering feedback and how to overcome that fear
- Differentiate between feedback and setting and reinforcing clear expectations
- The role of feedback in different circumstances, such as performance reviews, interviews, etc
- How to cultivate a feedback culture in your team and organisation
- Navigating offering feedback to a peer, a process or your manager fearlessly
- How to generate more feedback for yourself
Ready to boost your collaboration and leadership skills, contribute to others' growth and foster a more open and collaborative work environment? Enrol today and start delivering fearless feedabck!
Your Instructor
Patrick Kua is a seasoned technology leader with almost 20 years of experience. His personal passion is accelerating the growth and success of tech organisations and technical leaders. He has had many years of hands-on experience, leading, managing and improving complex organisations and software systems as the CTO and Chief Scientist of N26 (Berlin, Germany) and as a Technical Principal Consultant at ThoughtWorks. He is a frequent keynote and conference speaker, author of three books including The Retrospective Handbook, Talking with Tech Leads and Building Evolutionary Architectures and runs the popular newsletter for leaders in tech, “Level Up” (http://levelup.patkua.com). You can find him online on twitter as @patkua or running his very popular “Tech Lead Skills for Developers” workshop around the world.
Course Curriculum
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Start2.1 What is Feedback? (9:32)
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Start2.2 Types of Feedback (5:43)
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Start2.3 Effective Feedback (10:05)
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Start2.4 Preparing Feedback (7:17)
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Start2.5 Delivering Feedback (7:40)
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Start2.6 Feedback is a Gift (5:39)
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Start2.7 Removing the Fear in Feedback (11:19)
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Start2.8 Quick Review: Feedback Fundamentals
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Start2.9 Answers to the Quick Review
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Start2.10 Feedback Fundamentals Challenges
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Start3.1 Navigating Power Dynamics (9:08)
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Start3.2 Expectations vs Feedback (9:58)
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Start3.3 Interview Feedback (11:54)
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Start3.4 Feedback and Performance Reviews (11:33)
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Start3.5 Growing a Feedback Culture (11:09)
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Start3.6 Quick Review: Feedback as a Manager
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Start3.7 Answers to the Quick Review
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Start3.8 Feedback as a Manager Challenges